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TODO: Structural placeholder — have the final text produced/reviewed before charging customers. The data-use clauses in §4 are the ones discussed for service analytics and aggregated commercial insights; keep them when replacing the boilerplate.PrintFarmCompanion ("the service") is a web application for managing 3D print farms: printers, filament, print jobs, products and inventory. The service is provided by [name, address — see the Imprint].
You must provide accurate information and keep your credentials confidential. You are responsible for activity in your workspace. We may suspend or terminate accounts that violate these terms, abuse the service, or create risk for other users.
The data you enter (printers, jobs, products, inventory, connected store data) remains yours. You grant us the rights to host, store, process and display it as needed to provide the service, including access by our operators for support and debugging.
We analyse usage of the service to improve it. You also grant us a perpetual right to create aggregated, anonymised statistics from usage data and workspace content — for example industry-level trends about what is printed and sold. Such statistics never identify you, your workspace or your customers, and we may use them for any purpose, including commercially and by sharing industry insights with third parties. Details are in the Privacy Policy.
You may not misuse the service: no unlawful content, no attempts to access other workspaces, no reverse engineering, no automated scraping, no resale without our written consent.
The service is provided "as is" and "as available", without any guaranteed uptime. We may change, suspend or discontinue features at any time. Where reasonably possible we will announce material changes in advance.
The service controls and monitors physical 3D printers. You remain solely responsible for the safe operation of your hardware; never rely on the service as a safety mechanism. To the extent permitted by law, our liability is limited to intent and gross negligence; for slight negligence we are liable only for breach of essential contractual obligations and limited to the foreseeable, typical damage. [TODO: standard German limitation-of-liability clause — have this reviewed.]
You can stop using the service and request deletion of your account at any time; deletion permanently removes your account and workspace data. We may terminate accounts as described in §2.
We may update these terms. We will notify you of material changes (e.g. by email or in-app notice); continued use after the effective date constitutes acceptance.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of your country of residence remain unaffected.